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ID 2022-3241 - Enquiries and Productions Officer

Salary - £24,395-25,394

Location - Glasgow

Hours - 37 hours per week

Closing Date - 12th July 2022 at Midnight

Reference - 2022-3241

Employment Type - Permanent


Are you a detail oriented individual who has an interest in a career within Fraud? As an Enquiries and productions officer you will be part of the Intelligence & Evidence arm of the Counter Fraud team supporting the agency to combat Fraud and Error.

Main Duties

• Process requests for information to internal and external data controllers using relevant legislation gateways, including monitoring returns and issuing reminders.
• Manage responses to requests for information, including telephone enquiries in relation to requests.
• Review and record incoming physical and electronic correspondence/devices.
• Maintenance of productions and storage, including registering productions, cataloguing and filing evidence, recording movement of productions and maintaining productions in relation to retention and disposal protocols.
• Other ad hoc duties relevant to the role.

Further Information

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at

More information about the role and how to apply is available at: Enquiries and Productions Officer in GLASGOW | Careers at SOCIAL SECURITY GLASGOW (

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