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ID2022-3107- Fraud and Error Risk Analysis and Control Officer

Salary - £27,231-£30,039

Location - Glasgow

Hours - 37 hours per week

Closing Date - 13th June 2022 at Midnight

Reference - ID2022-3107

Employment Type - Permanent


Everyone in Scotland should have the support they need to live their life and we believe they should be able to get it when and where they need it. That's why Scotland's social security agency is built around the people of Scotland.

However Fraud and client error is a known risk in the benefits being devolved, as such the agency are planning their response.

While our strategy is to design out opportunities for fraud through preventative measures where possible, there remains the possibility that fraud and error will occur. To respond to this, a Fraud and Error Resolution Service is being implemented in the agency to undertake investigations into allegations of internal and external fraud, to identify and correct instances of error, thus enabling recovery of associated financial loss.

The role offers the opportunity to contribute to the safeguarding of vital resources for the people of Scotland who need them, through the development and delivery of fraud prevention and error control training and supports. It also allows the exciting opportunity to engage closely with programme and Agency colleagues, helping to influence the design of the service, testing processes and systems as we evolve The role requires to continually identify, log and track the effectiveness of controls assigned to risk areas as we move through implementation. The successful candidate will demonstrate flexibility, be comfortable in a changing environment, and enjoy working collaboratively to identify opportunities for improvements, exploring new ideas and solutions.

Main Duties

You will be responsible for the development of preventative fraud and error training and supports whilst working to prevent the occurrence of fraud and error through the identification of risks and controls to mitigate these. In addition to this:

You will contribute to the design of processes and systems to deliver devolved benefits, ensuring fraud and error prevention principles are firmly embedded.

• Upskill programme and agency colleagues in relation to fraud and error awareness.

• Respond to requests for advice and guidance relating to fraud prevention.

• Analyse data to identify emerging risks whilst identifying appropriate controls and monitoring the effectiveness of these.

• Maintain documentation and manage information, track milestones assigned to risk areas.

• Gather intelligence to support risk assessment.

• Resolve enquiries to the Fraud and Error Resolution Division, or escalate these as appropriate.

• Additionally, while the service transitions to the fully functioning model, all team members will be required to adopt a flexible approach, undertaking additional activities such as business support tasks as and when required.

Further Information

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at

More information about the role and how to apply is available at: Fraud and Error Risk Analysis and Control Officer in GLASGOW | Careers at SOCIAL SECURITY GLASGOW (

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