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Decision making guide

The decision making guides are for case managers in Social Security Scotland. They use these guides to make decisions on new and existing cases.

Decision making guidance is continually improved and updated. The information on these pages are therefore subject to change.

Two people standing outside a brick house, smiling and dressed warmly.

Adult Disability Payment

Two people in a kitchen, one standing behind the other in a wheelchair.

Child Disability Payment

Person in wheelchair at bus stop – Individual in a blue jacket facing an information board in an urban setting with modern buildings and signage

Cross-border moves

Two individuals indoors looking at a tablet, one older with white hair.

Pension Age Disability Payment

Two people seated by a frozen lake, one in a wheelchair, enjoying the view together.

Scottish Adult Disability Living Allowance