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Online benefit applications and document upload unavailable during system maintenance

As part of essential maintenance of our IT systems, parts of our online applications and document upload service will be unavailable from 2 June to 4 June.

This means that we will be offering a reduced service for some of our clients.

Online applications for our disability payments will be unavailable from 2pm on Friday 2 June until midnight on Sunday 4 June.

Applications for the following benefit will be unavailable online from 6pm on Friday 2 June until midnight on Sunday 4 June:

  • Best Start Grant
  • Best Start Foods
  • Funeral Support Payment
  • Job Start Payment
  • Scottish Child Payment

During this time, clients will be given the option to fill out a PDF form that can be posted to Social Security Scotland.

Our document upload service will be unavailable from 6pm 2 June to midnight 4 June for all benefits, meaning that supporting information will not be able to be provided during this time.

Clients are urged to upload supporting information before or after this period, or send us this by post.

We will return to a full service on Monday 5 June and clients will be able to make online applications and upload supporting information as normal.

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