Unnecessary to review

There are circumstances in which a change to the child’s needs is reported but it is not necessary to review the child’s award.

It is unnecessary to review a client’s case if they are both:

• reporting that the child’s needs due to their condition or disability either remained the same or got worse
• already on the highest level of award

Case managers should follow the Operational Guidance on “Unnecessary to Review” if the change of circumstances meets both of the above criteria.