After the consultation

All information raised in a consultation is recorded in the consultation report.

If anything was raised in the course of the consultation which was deemed harmful it would instead be recorded in a harmful information report

If information was shared in the consultation which indicated someone could be terminally ill but was not aware of this the practitioner would ensure this is followed up.

The case manager should use the information in the consultation report to inform a decision alongside the other available supporting information.

The consultation report should be provided to clients with their decision letter along with any unexpected information report completed. Where an appeal takes place, a copy of the consultation report will be provided to members of the tribunal.