Who can participate in a consultation

The client has the opportunity to be joined during a consultation by up to two other people, in addition to an interpreter or translator. This should be the case regardless of how a consultation is undertaken. They can participate fully in the consultation. The client may be joined by a:

• family member
• friend
• supporter worker
• advocate

This list is not exhaustive.

The details of additional attendees will be required at appointment booking stage.

Where the client requests that more than two other people attend the consultation, this should be accommodated where there is good reason for the request. Good reason may exist because the client needs the support of more than two people due to their disability, ill health condition or terminal illness.

Where Social Security Scotland has appointed a person to act on behalf of a client, they can participate in a consultation instead of the client (Social Security Scotland Act 2018, s.85B(9)(b))).