Supporting Information when Carrying out a Review

Supporting information, including confirmation from a professional, is only needed in some specific reviews scenarios. These are set out in the Relevant considerations when making a determination for an award review chapter.

The same approach applies to using supporting information for reviews as apply to the determination of new applications. This includes:

trust and person-centred approach
using the balance of probabilities throughout
establishing good cause where appropriate

See Considering the value of information for guidance on telling the client that they might need to provide new supporting information at the next review within their review period justification.

Part of Pension Age Disability Payment decision making guide

Supporting Information when Carrying out a Review

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