Effective dates and over and underpayments

Where the effective date rules mean that a change of circumstances affects a carer’s entitlement to Carer Support Payment or another component of Carer Support from a date in the past, we may have either under or overpaid one or more components of Carer Support to them.

Separate guidance is available on under and overpayments and how to deal with these, including decisions around clients’ liability to repay any overpayments.