Creating the right culture

Putting dignity, fairness and respect at the heart of everything we do, our new agency is a place where everyone will be welcomed and treated equally.

We will deliver our services in a clear, helpful and friendly way.

We want our staff to treat our clients as individuals and ensure that the support received is right for them.

We’re also doing everything we can to attract a diverse mix of people to work for us so that our workforce represents the Scotland we’ll serve.

We need the right people with the right attitude to help us deliver. That is why we will be looking for people from all walks of life who believe in delivering an excellent level of service. We will allow plenty of time to provide the right training to ensure that our people have the skills and knowledge they need to do their jobs effectively.