Publications

This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018, until 31 March 2023. The benefits included within the time period covered by the report are: Carer’s Allowance Supplement, Best Start Grant and Best Start Foods, Funeral Support Payment, Young Carer Grant, Job Start Payment, Child Winter Heating Assistance, Scottish Child Payment, Child Disability Payment, Adult Disability Payment and Winter Heating Payment.

Information on applications and payments for Child Disability Payment from 26 July 2021 to 30 June 2023.

Summary statistics for Carer's Allowance Supplement, April eligibility date 2023 and Carer’s Allowance, Disability Living Allowance, Attendance Allowance and Severe Disablement Allowance at February 2023.

Information on client diversity and equality of application outcomes for clients applying to Social Security Scotland from 1 June 2021 to 31 March 2023

High level information on Funeral Support Payments, including statistics on the number of applications received, processed and authorised, as well as the value of payments made up to 30 June 2023.

This Official Statistics publication presents quarterly data on the Social Security Scotland’s workforce. The statistics show: numbers of directly employed staff by category numbers of non-directly employed workers by category staff sickness absence staff diversity information location information Quarterly updates to the tables in the publication are released in March, June, September, and December. The latest period is to the end of March 2023, published in June 2023.

Quarterly statistics for Personal Independence Payment in Scotland.

This publication provides information on recipients of Adult Disability Payment. This publication covers payments issued to 31 July 2023.