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Publications
31 July 2025
Publications
31 July 2025
Publications
30 July 2025
This report presents findings from the Annual Client Panels Survey 2024.
Publications
30 July 2025
The Performance Framework outlines performance outcomes for Social Security Scotland and provides a comprehensive directory to our data and evidence on each of those outcomes.
Publications
30 July 2025
This report presents findings from a survey about automatic payments delivered by Social Security Scotland. This is when clients who are receiving Scottish Child Payment are sent Best Start Grant Early Learning Payment and/or Best Start Grant School Age Payment automatically without having to apply.
Publications
30 July 2025
This report presents findings from surveys on clients’ experience of challenging a decision on their benefits (including both the re-determinations and the appeals processes), Short-term Assistance and the complaint process.
Publications
24 July 2025
Publications
24 July 2025
Publications
24 July 2025
Publications
24 July 2025
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