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Client Advisor roles at Social Security Scotland
As a Client Advisor, you’ll be supporting people right across Scotland to access the benefits they’re entitled to. The work you do will make a real, meaningful difference to individuals and families every single day.
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In this role, you’ll be the first point of contact for many of our clients. Your job is to give clear, accurate information, and to do it in a warm, friendly and professional way.
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Frequently asked questions for the Client Advisor role.
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Information videos for applicants on the one way pre-recorded interviews and the candidate information session.
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Kate has worked in the NHS, with mental health charities and in schools supporting children with additional support needs.
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Jack joined Social Security Scotland last September and finds the role very rewarding.
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Stephanie started as a Client Advisor and has progressed to different roles within Social Security Scotland.