I was fresh out of high school and didn’t have an interest in going to college or university. I had a part time job while at school but wanted something more permanent. I was looking around for apprenticeships when my gran, who works in the Civil Service, suggested a modern apprenticeship at Social Security Scotland as she knew people who had left to join Social Security Scotland.
Before applying, I went to an engagement event at Lochee Community Centre, where I met those in the Resourcing team and they gave me advice on how to apply and gave me a handout which had loads of details in it, including the STARR approach.
I was very nervous for my interview but the interviewers were quite laid back and gave me loads of time to compose myself and answer the questions properly. They even asked follow up questions in order to explain my points better.
The pre-employment process was easy to follow as the emails were clear in what documents I needed to bring to the appointment and I was able to email or phone the Resourcing team for any queries I had.
My experiences of working at Social Security Scotland have been really exciting and challenging in a good way, with a varied workload and a supportive team who can always lend a hand. It has been easy for someone like me to adapt, even though I haven't worked in an office environment before.
If you're considering applying, my top tip would be to follow the STARR approach and also have someone else read over your application before you send it.