Death on arrears

There might be a situation where a client entitled to a Carer’s Allowance Supplement payment has died before their payment has been made. Social Security Scotland will look into these cases to find out who should get the outstanding Carer’s Allowance Supplement payment.

If a case needs to be looked into by the Exceptions Team, they will send at least one letter to someone who knew the deceased carer.

This means a payee or a prospective payee might make a call to Social Security Scotland to give their bank details or to talk about the payment.

More information on deaths on arrears

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