To be able to get Young Carer Grant the client needs to meet the residency conditions.
The client must be both:
If the client falls into an exempt category they only need to be ordinarily resident in Scotland.
If the client got Young Carer Grant last year and now lives in the European Economic Area or Switzerland, you need to read the 'Reapplying for Young Carer Grant outside Scotland' section of this guidance.
If the client's address is not in Scotland, you should contact the client to confirm if they are ordinarily resident in more than one place and if they have an address in Scotland. If they do not have an address in Scotland, you can decline the application.
The client is ordinarily resident in Scotland if they:
A person can be ordinarily resident in more than one place.
For example, a client could have a home in England and Scotland and have a settled purpose for each. They could have a family home in England and a home in Scotland where they live during the working week.
The client would be considered as ordinarily resident because they have a settled purpose for living in Scotland.
Ask the client for proof of their ordinary residence in Scotland if either:
You still need to ask for proof if the address on the application does match.
To be habitually resident the client must have:
Confirm the client meets the residency criteria if the documents they sent prove both:
Ask the client for more supporting information if the documents they sent do not prove both:
Use the 'Further evidence request' letter to ask for a document that proves both 'ordinary residence' and 'habitual residence'.
You can accept a current Student Awards Agency Scotland letter as proof that the client is:
Some people are exempt from meeting the habitual residence criteria.
They only need to show that they are ordinarily resident in Scotland.
Clients are exempt if any of the following apply:
If a client indicates they may fall into any one of these categories ask for evidence, like documentation from the Home Office.
Also ask for proof of their ordinary residence in Scotland.
A client may contact us to say that they fall into one of these categories but they do not have any of the documents listed. These cases should be escalated to your Line Manager.
You can decline an application if the client is not:
The client does not have to prove they have access to public funds.
Create a letter to tell the client they are not eligible for Young Carer Grant.
From 21 October 2020, clients who were paid Young Carer Grant last year and now live in the European Economic Area or Switzerland can apply again.
1. Check the address on the application is either in the European Economic Area or Switzerland.
Countries included in the European Economic Area are:
If the address is not in the European Economic Area or Switzerland send a letter to tell the client they’re not eligible for Young Carer Grant.
2. Check the client has already been paid Young Carer Grant before. If they’re applying for the first time, send a letter to tell them they’re not eligible for Young Carer Grant.
3. Check identity and residency documents have been sent with the application.
If they have not, call the client to ask them to send the documents you need.
If you cannot call the client or were not able to speak to them, send a letter to ask for the documents.
4. Check the client’s details on the system match the application. Check their:
5. If the details match, update the system to confirm their identity and residency has been confirmed.
Declining an application
You can decline the application if:
1. Update the client record with a note.
2. Attach the notification.
Send a letter to tell the client they are not eligible for Young Carer Grant.
Documents to confirm identity and residency
If the client did not include documents with their application, ask them to send one document from each list.
Confirming their identity
The document must not be expired. The client needs to send a copy of one of these:
The client needs to send a copy of one of these: