The purpose of this guide is to:
You can direct the client to these websites, if you need to:
This provides provide free, independent, confidential advice and is available to everyone.
ALISS (A Local Information System for Scotland) aims to help disabled people, unpaid carer and those with long-term illnesses to access the information they need to improve their lives.
It also helps support people, communities, professionals and organisations that have information to share for those in need.
Find out more about ALISS
This is a charity that helps young people aged between 11 and 30 who are homeless, have mental health issues, or are struggling at school or in care.
Young people can get practical and financial support to help them achieve in life.
Find out more about The Prince’s Trust.
This site offers practical and emotional support for young people, so they can enter adulthood with confidence to achieve their full potential.
Barnardo's can help and support young people who are having issues with:
Find out more about Barnardo's.
This site gives information about council tax discounts and exemptions (not having to pay it) for low-income households, disabled people and care leavers.
Read more about council tax exemptions and discounts.
Provides information for homeless people and care leavers about the benefits, grants and support available to them.
Read more about Shelter Scotland.
This aims to support young people who are homeless or at risk of homelessness.
The Trust also works with ‘A Way Home Scotland Coalition’ - a large group of stakeholders across Scotland who help young homeless people.
Read more about Rock Trust.
If a client needs advice on money matters, they can contact the Citizens Advice Bureau.
Clients can ask about things like:
This is available through a free telephone number (0800 085 7145) or in person at a Citizens Advice Bureau across the country.
Find out more about Citizens Advice Scotland.
Information about schemes and organisations who can help with travel costs.
Read more about help with travel costs.
This gives funding to young people to help them train and learn. The trust can cover the costs of:
Read more about the Prince’s Trust Development Awards.
This organisation helps families and people in Scotland on low incomes who are going through a crisis, like losing a job or suffering a house fire.
Scottish Welfare Fund can help with things like heating and food costs.
Find out more about the Scottish Welfare Fund.
Inclusion Scotland aims to achieve equality and increase opportunities for disabled people. They do this by influencing decision makers and assisting disabled people to be decision makers themselves.
Visit Inclusion Scotland’s website.
Largest member-led charity of its kind, working for an equal society for those with learning disabilities.
Visit the ENABLE Scotland website.
A Scottish charity who help disabled people, their families and carers to find information about disabilities when and how they need it.
The charity provide a helpline, a disability information directory and information guides.
Visit the Disability Information Scotland website.
This site provides guidance to help improve the experiences of disabled children, young people and their families.
Read more about supporting disabled young people and their families.
Leading Scottish charity that supports women and children affected by domestic abuse.
Visit the Scottish Women’s Aid website.
For victims of domestic abuse and violence. The site also has a ‘Survivor’s forum’ where women can talk to other women who may be experiencing a similar situation.
Visit the Women’s Aid website.
Rape Crisis Scotland provides a national rape crisis helpline and email support for anyone affected by sexual violence.
The helpline is open from 6pm to midnight, seven days a week, and offers free and confidential initial crisis support and information.
The helpline can also put you or others you know in touch with local rape crisis
centres or other services for on-going support.
Clients can call 0808 801 0302 for more information.
Visit the Rape Crisis website.
The CEDAR (Children Experiencing Domestic Abuse Recovery) project is run by Glasgow Women’s Aid and supports children and young people who have experienced trauma through domestic abuse.
The CEDAR programme runs group help sessions and provides a safe place for children, young people and their mothers.
Clients can contact Glasgow Women’s Aid by emailing:
Read more about CEDAR.