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Part of Pension Age Disability Payment decision making guide


Overlap between attention and supervision

Attention and supervision are two different concepts.

Attention involves personal service that is ‘active’, whereas supervision is ‘passive’. There may be a need for supervision but it may not lead to the carer having to intervene.

If a carer does intervene, the assistance provided becomes attention. It is important for case managers to appreciate that attention and supervision can therefore overlap.

Example: Attention and supervision overlap

Albert is 70 years old and is blind. He needs to be supervised because he is at risk of falling or injuring himself. His son often warns Albert about obstacles, such as pieces of furniture or helps to steady him in new environments.

The following can be classed as Albert’s son providing attention:

  • actively warning him
  • supporting him in new environments
  • helping him get up after falling.
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