Over-payments and under-payments

Individuals may be liable to repay Social Security Scotland if:

• they have received a higher payment than they are entitled to
• they have received a payment they are not entitled to

of PADP or Short-term Assistance (PADP regs, reg. 42 and PADP regs, Sch. Part 1, para 2(3))

Individuals may be due more money than they have received if they have received a lower rate of PADP or Short-term Assistance than they are entitled to (PADP regs, reg. 41).

For more information on how payment errors are to be handled please go to the “When a previous determination is based on error or made in absence of material fact” chapter.