Cost of translating benefit information/application forms: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

FOI Reference: FOI/202500463015
Date received: 24 April 2025
Date responded: 23 May 2025

Information requested

What was the cost to translating Social Security Scotland’s website and benefit information/application forms into each of the following languages?

I know the total cost in the financial year 2023/24 was £28,132. I am looking for the breakdown by language?

Polish

Arabic

Romanian

Urdu

Russian

Ukrainian

Traditional Chinese

Kurdish Sorani

Farsi

Gaelic

Lithuanian

Slovak

British Sign Language

Response

Please find attached the requested information.

The invoices paid in 2023-24 included costs for translations which occurred in 2022-23. As a result, Bulgarian, Hindi and Latvian are listed in the attached document.

Please note the total differs from the total provided in our previous response. When reviewing the relevant invoices, to determine the breakdown of cost by language, it was identified that two invoices had been assigned incorrectly. The total cost of translating benefit information was £22,852.03

About FOI

Social Security Scotland is committed to publishing all information released in response to Freedom of Information requests. The Scottish Government also publishes responses to requests. You can view the responses at http://www.gov.scot/foi-responses.



Sign up to our newsletter

If you are an organisation or individual who works with people who may need information or support on any of our benefits, sign up to our stakeholder newsletter.

We'll never send you content you haven’t asked for and you can opt out at any time.

Please enter a valid email address

Read our privacy policy