Executive Advisory Body - 11 October 2022

Agenda

Date: Tuesday 11 October 2022

Time: 10:00 to 12:30

Location: Hybrid/ Video conference

1. Welcome, Conflicts of interest declaration and Action tracker

Chris Creegan, Chair of the Executive Advisory Body

2. Chief Executive Update

Verbal update for noting presented by David Wallace, Chief Executive

3. Performance & Service Delivery Update

Verbal update for noting presented by Janet Richardson, Deputy Director Client Service Delivery

4. Adult Disability Payment National Rollout

Verbal update for discussion introduced by Janet Richardson, Deputy Director Client Service Delivery and presented by the Operations Manager.

5. 2021-22 Charter Measurement Framework & Client Survey: First Look

For discussion, introduced by Alastair MacPhail, Deputy Director, Strategy, Change, Data & Engagement and presented by the Principal Research Officer and team.

6. Any other business

Below the line papers

1. Social Security Scotland Executive Advisory Body Minutes
2. Audit and Assurance Committee Minutes (17 May)
3. Social Security Scotland Error and Debt, and Counter Fraud Report (Quarterly)
4. Performance Update

Notes:

Exemption applied to Agenda

Exemption applied to Error and Debt, and Counter Fraud Report (Quarterly)