Information request and response under the Freedom of Information (Scotland) Act 2002
FOI Reference: FOI/202400444800
Date received: 10 December 2024
Date responded: 9 January 2025
Information Requested
Details of postage costs incurred for Client Services Delivery division in relation to the Transactions over £25,000 publication for September 2024 and to find out why the cost was so high.
Response
Social Security Scotland’s mailroom operation sits within the Client Services Delivery division who hold the budget for all mail services. Therefore, all costs associated with providing mail service for the Agency, predominately to our clients, is managed through this division.
The costs detailed in Social Security Scotland - Transactions over £25,000 - September 2024 cover some of the services provided by Royal Mail including the production of application forms and client notifications; bulk mailings; and the delivery and collection of mail to and from Social Security Scotland mailrooms.
Costs are demand led and can fluctuate, for example, with new benefit launches or seasonal payments but the payments in September 2024 are broadly comparable to other months.
About FOI
Social Security Scotland is committed to publishing all information released in response to Freedom of Information requests. The Scottish Government also publishes responses to requests. You can view the responses at http://www.gov.scot/foi-responses.