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Social Security Scotland - Equality Impact Assessment - English to English Transcription

As a Public Body we are required to assess the impact of our activity. This report contains information on the Equality Impact Assessment conducted on Social Security Scotland’s English to English Transcription Service. Social Security Scotland is looking to introduce this service to allow our teams who require client interactions transcribed for official use to have this done by an external provider. The Equality Impact Assessment has considered the potential effects of the project and how it impacts on groups with protected characteristics.

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