More than £6 billion paid to our clients since 2018

We’ve delivered vital support to more than one million people in Scotland through our benefits since 2018. More than £6 billion has been paid to people who qualify for our payments, helping them to heat their homes, with the extra costs of being disabled and feeding their families.

A client who receives Adult Disability Payment told us:

“This support will give me much-needed breathing space to manage my mental health conditions, and I truly believe it will improve my quality of life.”

Money to help people heat their homes was paid to the highest number of people, with over 468,000 people receiving Winter Heating Payment and almost 40,000 children received Child Winter Heating Payment.

More than 200,000 clients benefitted from Scottish Child Payment, which is playing a crucial role in tackling child poverty and supporting families.

Describing how Scottish Child Payment helps their family, a client said:

“It will help so much in getting my children the things they need over the summer until my wages increase. Thank you for the extra support.”

Carer Support Payment, which became available in all local authority areas of Scotland in November 2024, was paid to over 77,000 unpaid carers – essential support for people who do so much for others.

Social Security Scotland Chief Executive, David Wallace, said:   

“As our service has expanded over the last few years, our clients remain at the heart of everything we do.

“We are always looking to improve and by listening to what our clients are saying to us, we can make necessary changes to our service while continuing to treat everyone with dignity, fairness and respect.”

Published today

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