If there has been a decrease in level of entitlement

This section covers scenarios where

• the individual reports a change of circumstances leading to a decrease or end of entitlement, and
• the entitlement arising from this change continues throughout the review and beyond.

If during a scheduled review a case manager determines that both:

• there has been a change in the individual’s level of need
• this change leads to either a decrease or end of entitlement

this change will take effect on the date that it would have been reasonably practicable to expect the individual to have notified of the change (PADP regs, reg. 38(1)(b)(i)). See guidance at section “If the decrease should have been reported sooner”.

In any other case, this change should take effect from the date the case manager makes the determination without application (PADP regs, reg. 38(b)(ii))

However, the date when a change comes into effect can be different if it would be unjust not to set a later start date for the new entitlement . See “Setting a later start date if it would be unjust not to do so” (3 PADP regs, reg. 38(2)).