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Part of Pension Age Disability Payment decision making guide


A change that occurs during an ongoing award review

An individual may have a change of circumstances during an ongoing award review. This ongoing review can be either a scheduled or an unscheduled review.

Case managers should complete the ongoing review by making a determination without application, using the information that was submitted or gathered as part of that review. The date of entitlement depends on the nature of the change.

The case manager should then make a second determination without application on the newly reported change of circumstances. The date of entitlement depends on the nature of the change. The second determination is effective once the individual meets the backwards test for the new information provided, where required.

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