Publications

This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018, until 30 September 2022. The benefits included within the time period covered by the report are: Carer’s Allowance Supplement, Best Start Grant and Best Start Foods, Funeral Support Payment, Young Carer Grant, Job Start Payment, Child Winter Heating Assistance, Scottish Child Payment, Child Disability Payment and Adult Disability Payment.

High level information on Young Carer Grant, including statistics on the number of applications received, processed and authorised, as well as the value of payments made up to 31 October 2022.

Audit and Assurance Committee 18 October 2022

This publication provides information on recipients of Adult Disability Payment. This publication covers payments issued to 31 October 2022.

This Official Statistics publication presents quarterly data on the Social Security Scotland’s workforce. The statistics show: • numbers of directly employed staff by category • numbers of non-directly employed workers by category • staff sickness absence • staff diversity information • location information Quarterly updates to the tables in the publication are released in March, June, September, and December. The latest period is to the end of September 2022, published in December 2022.

In this fourth edition of our newsletter, we will share our latest research findings and tell you what is coming up in early 2023. Thank you to all of our members who have taken part in our research projects in 2022.