Client service delivery roles

Would you like to join a rapidly growing organisation helping those in genuine need of support?

Our client service delivery teams support clients throughout the benefit application process. They personally provide direct assistance by phone, webchat, letters and emails. You'll be encouraged to take ownership and see the positive difference you're making.

We treat both our clients and our colleagues with dignity, fairness and respect. As we continue to grow, we'll have opportunities at all levels.

We need people across a wide range of roles, including:

  • Operations leads
  • Performance managers
  • Client experience officers
  • Case managers
  • Client advisers

See our client service delivery vacancies.

Sign up to our newsletter

If you are an organisation or individual who works with people who may need information or support on any of our benefits, sign up to our stakeholder newsletter.

We'll never send you content you haven’t asked for and you can opt out at any time.

Please enter a valid email address

Read our privacy policy