Circumstances when an application may be made

There are several circumstances when an individual can make an application for PADP. These include when they:

• are making their first application
• decide to apply again after a previously unsuccessful application and notice of determination
• have decided to apply again after their previous entitlement to PADP ended, and their circumstances have since changed
• have withdrawn a previous application before a determination of entitlement was made

A determination must be made where an individual submits a full application.

Case managers should refer to the ‘Change of circumstances before an initial determination has been made’ section when an individual contacts Social Security Scotland to provide new information before an initial determination has been made on their application.