Publications

In this sixth edition of our newsletter, we are sharing project updates, our accessibility offers and news about some research coming up in 2023. Thank you to all of our members who have recently joined, we now have over 5,000 members for the first time. And thank you to everyone who has taken part in our research projects.

In this seventh edition of our newsletter, we are sharing updates about recently published reports and other completed projects. It also provides information about ongoing and upcoming opportunities to get involved in our research. Thank you to all of our members who have recently joined or extended their membership, we now have over 8,000 members. And thank you to everyone who has taken part in our research projects.

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service.

This is a summary of the Client Survey 2018-2021 report.

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received. The latest publication includes responses from clients who interacted with Social Security Scotland between April 2021 and March 2022. The results are being used to measure how Social Security Scotland is performing and where it can improve. A summary version of the report is also available.

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received.

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received. The latest summary publication includes responses from clients who had received a decision on an application for Adult or Child Disability Payment between September and December 2022, or completed a Case Transfer to Adult or Child Disability Payment during the same period. The results, including insight into clients' experiences of providing Supporting Information and consultations, are being used to measure how Social Security Scotland is performing and where it can improve.

This report presents the results from the Social Security Scotland Disability Payments Client Survey. Fieldwork ran from 10 October to 6 November 2023

This report presents the results from the Social Security Scotland Disability Payments Client Survey. Fieldwork ran from 26 April to 26 May 2023.

This report presents the results from the Social Security Scotland Five Family Payment Client Survey.