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Publications

649 results

Publications

14 November 2023

Social Security Scotland - Insights Research Findings – April 2022 to March 2023

Social Security Scotland insights research findings for the period April 2022 to March 2023.

Publications

14 November 2023

Social Security Scotland - Charter Research 2022-2023

This report presents findings from research carried out with Social Security Scotland clients, staff and partners in 2023. The research was designed to provide data for a range of measures in the 2022-23 Charter Measurement Framework. Alongside the Client Survey, it forms a key source of data on people’s experiences of Social Security Scotland. A summary version of the report is also available below.

Publications

14 November 2023

Official Error in Scottish Child Payment: Pilot Review, March – May 2023

Official Error in Scottish Child Payment: Pilot Review, March – May 2023

Publications

14 November 2023

Social Security Scotland - Annual Report and Account 2022-2023

Our Annual Report and Accounts details our activities from 1 April 2022 to 31 March 2023.

Publications

14 November 2023

Social Security Scotland - Client Survey 2022-2023

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received. The latest publication includes responses from clients who interacted with Social Security Scotland between April 2022 and March 2023. The results are being used to measure how Social Security Scotland is performing and where it can improve. A summary version of the report is also available.

Publications

22 November 2023

Office travel costs: FOI release

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