Publications

832 results

Publications

13 August 2024

Summary statistics for Carer's Allowance Supplement to April eligibility date 2024

Summary statistics for Carer's Allowance Supplement, April eligibility date 2024 and Carer’s Allowance, Disability Living Allowance, Attendance Allowance and Severe Disablement Allowance at February 2024

Publications

27 August 2024

Best Start Grant and Best Start Foods: high level statistics to 30 June 2024

Information on applications and payments for Best Start Grant from 10 December 2018 to 30 June 2024 and Best Start Foods from 12 August 2019 to 30 June 2024.

Publications

27 August 2024

Telephony and Webchat management information - Statistics to March 2024

This is the first publication of the Telephony and Webchat Management Information covering up to 31 March 2024. It includes data relating to total calls handled, call handling times, call wait times, broken down by month, channel and wait time. It also includes number of webchats handled, webchat handling times, webchat wait times and webchat duration times, broken down by channel, month, wait times and duration times.

Publications

27 August 2024

Client Survey: Five Family Payments (December 2023 – March 2024)

This report presents the results from the Social Security Scotland Five Family Payment Client Survey for the period from December 2023 to March 2024.

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