Social Security Scotland - Charter Measurement Framework - Update for 2024-2029

Our Charter is reviewed every five years. As part of the first review in 2023-24, the Charter Measurement Framework measures were also reviewed.

These reports contain the updated list of measures, and explain the review process for the Framework.

This new list of measures will be used in the annual ‘Measuring Our Charter’ publications from 2024-25 to 2029-30.

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