Information request and response under the Freedom of Information (Scotland) Act 2002
FOI Reference: FOI/202500480697
Date received: 25 August 2025
Date responded: 4 September 2025
Information requested
Request for information 1: Details of any software/platforms currently used to manage your organisation’s social media accounts.
Request for information 2: The annual cost of these tools.
Request for information 3: The contract expiry date(s) for these tools.
Request for information 4: Details of any software/platforms used for social listening or media monitoring.
Request for information 5: The annual cost of these tools.
Request for information 6: The contract expiry date(s) for these tools.
Request for information 7: The name and role of the person responsible for overseeing these contracts.
Response
Request for information 1 to 6:
All of the information you have requested is available from the Social Security Scotland website using the following link, Social Security Scotland - Information relating to Social Security Scotland's Social Media Management Tool: FOI release. Under section 25(1) of FOISA, we do not need to give you information which is already reasonably accessible to you. If, however, you do not have internet access to obtain this information from the website(s) listed, then please contact me again and I will send you a paper copy.
Request for information 7:
Social Security Scotland - Ally MacPhail, Deputy Director of Strategy and Client Experience
About FOI
Social Security Scotland is committed to publishing all information released in response to Freedom of Information requests. The Scottish Government also publishes responses to requests. You can view the responses at http://www.gov.scot/foi-responses.