This is a summary of the Social Security Panels Research: Buildings in Dundee and Glasgow report.
The summary presents the key findings from a joint research project with Client Panels and Experience Panels carried out in summer 2021. We asked panel members their views about Social Security Scotland’s main buildings in Dundee and Glasgow. Topics included travelling to and entering the buildings, as well as staff uniform and behaviours.
The full report is also available to view.
You can find out more about Client Panels and Experience Panels on the Social Research page.