Combined Shape Created with Sketch. !

Social Security Panels Research: Dundee and Glasgow Buildings

This report presents findings from a joint research project with Client Panels and Experience Panels carried out in summer 2021. We asked panel members their views about Social Security Scotland’s main buildings in Dundee and Glasgow. Topics included travelling to and entering the buildings, as well as staff uniform and behaviours.

This report is also available in a summary version.

You can find out more about Client Panels and Experience Panels on the Social Research page.

Sign up to our newsletter

If you are an organisation or individual who works with people who may need information or support on any of our benefits, sign up to our stakeholder newsletter.

We'll never send you content you haven’t asked for and you can opt out at any time.

Please enter a valid email address

Read our privacy policy