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Guidance

Access the guidance that we use to make decisions on applications for benefits.

  1. Disability and illness

    Adult Disability Payment, Child Disability Payment, Pension Age Disability Payment, Scottish Adult DLA

  2. Children and family

    Best Start Foods, Scottish Child Payment

  3. Carers

    Carer's Allowance Supplement, Young Carer Grant

  4. Jobs and work

    Job Start Payment

  5. Death

    Funeral Support Payment, funeral arrangements, costs and funds

  6. Client relations

    Client representative guidelines, useful information for clients

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