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Guidance Library

414 results

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Guidance

13 December 2023

Introduction

Guidance

13 December 2023

Unnecessary to review

Circumstances where there's a change to the child’s needs but a review is unnecessary.

Guidance

13 December 2023

Eligibility

Guidance

13 December 2023

A change that occurs before the initial determination is made

How to handle changes that come after an individual applies or before we make a determination.

Guidance

13 December 2023

Value of Short-term Assistance

Guidance

13 December 2023

What information is used to make the decision

Find information and guidance to gather and process supporting information.

Guidance

13 December 2023

End of entitlement

Guidance

13 December 2023

Case Transfer

Guidance

13 December 2023

When a change of entitlement takes effect

Find more information about different rules when a change prompt an unscheduled review.

Guidance

13 December 2023

Re-determination & Appeal of decision on Short-term Assistance

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