Guidance Library

414 results

Guidance

20 October 2023

Avoiding mistakes

Some examples of how a case manager could make a mistake.

Guidance

19 December 2023

Backdating

Guidance about backdating Child Disability Payment payments for case transfers

Guidance

7 December 2023

Backwards and forwards tests

Information about backwards and forwards tests, the relationship with the date of application and the date of entitlement, and changes to an individual's needs and benefits.

Guidance

19 December 2023

Beginning an application

How to begin an application for Child Disability Payment (CDP).

Guidance

31 December 2024

Funeral Support Payment

Burial and cremation costs

Calculate burial, cremation and alkaline hydrolysis costs, including identifying the relevant local authority area.

Guidance

14 December 2023

Calculating the length of stay

The length of stay is calculated differently depending on how the child or young person enters and leaves alternative accommodation.

Guidance

26 February 2021

Funeral Support Payment

Call to client checklist

Guidance for calling Funeral Support Payment clients.

Guidance

26 February 2021

Funeral Support Payment

Call to funeral director checklist for Funeral Support Payment

Guidance

12 June 2025

Can the individual be described as virtually unable to walk?

Virtually unable to walk means unable to walk to any appreciable extent or practically unable to walk.

Guidance

12 December 2023

Cancelling entitlement

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