Child Disability Payment decision making guide

Avoiding mistakes

A case manager could make a mistake by:

  • making findings of fact that are not supported by the evidence
  • making conclusions of law that are based on a misunderstanding / misinterpretation of the rules or based on irrelevant facts.
  • dismissing certain relevant facts as unimportant without considering the rules carefully
  • giving reasons which do not make clear and logical sense, in light of the relevant rules and the evidence.

This list is not exhaustive.

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