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Changes that require an unscheduled review
Not all reported changes require a determination without application.
A change that could possibly have an impact on either:
- the rate of a component
- the length of the review period will require a review
In these situations a case must be reviewed and a new determination made, even when the outcome is that there is no change in the level of award. This is because any decision on entitlement must be done by a determination even if it results in no change to the components or rates.
If an individual is unsuccessful in applying for ADP but then has a change in their circumstances, they must apply again. This change must be something that has taken effect after the initial determination was made. However, case managers must be alert to any information that suggests an official error (ADP regs, reg. 49) was made when determining entitlement.
If a case manager is made aware of a change of circumstances during a re determination, they will need to take this into account. For more information see the chapter on re-determination.
Example: change that requires an unscheduled review
Carla is entitled to the standard rate of daily living component of ADP due to her depression. She contacts Social Security Scotland on 20 July to inform them that her condition improved from 5 July.
The case manager carries out an unscheduled review and makes a determination without application. They determine Carla is no longer entitled to ADP from 5 July.
The case manager sends out a notice of determination to Carla explaining the outcome of the unscheduled review and advising that her final payment, due at the end of July, will be for the period up to 5 July.