Re-determinations

This guidance is relevant to individuals who have received a decision on their Carer Support Payment (CSP) application, known as a determination of entitlement, and want to challenge the decision by asking for a re-determination.  

This includes both individuals who:  

• have received a determination on a new application 

• are in receipt of CSP and have received a determination after having their case reviewed (a determination without application)

Under section 41 of the Social Security (Scotland) Act 2018 (“the Act”), an individual can ask Social Security Scotland to look again at their entitlement to CSP after they have received a determination. The request to look again at a determination must be made in such form as the Scottish Ministers require and received within the timescales detailed within this chapter. This is known as a re-determinationSocial Security (Scotland) Act 2018 s. 41).

Re-determinations are processed within the Client Experience Team.