Client Satisfaction Survey 2021-2022

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received.

The latest publication includes responses from clients who interacted with Social Security Scotland between April 2021 and March 2022.

The results are being used to measure how Social Security Scotland is performing and where it can improve.

Client Satisfaction Survey - 2021-2022
Client Satisfaction Survey - 2021-2022 - summary report
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