Social Media Management and Listening: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

FOI Reference: FOI/202300380993
Date received: 16 October 2023
Date responded: 10 November 2023

Your request

Request for Information 1

Do you use a social media management platform?

Request for Information 2

If so, what tools do you use?

Request for Information 3

How much do you spend annually on a Social media management tool?

Request for Information 4

Which month & year does your contract with your supplier end?

Request for Information 5

Do you use a social listening / media monitoring platform?

Request for Information 6

If so, what tools do you use?

Request for Information 7

 How much do you spend annually on a social listening / media monitoring tool?

Request for Information 8

Which month & year does your contract with your supplier end?

Request for Information 9

Who is the senior officer in charge of these contracts?

Response to your request

Request for Information 1

Yes

Request for Information 2

Sprout Social

Request for Information 3

£10,427

Request for Information 4

31 March 2024

Request for Information 5

Yes

Request for Information 6

Onclusive

Request for Information 7

£16,494.40

Request for Information 8

31 March 2024

Request for Information 9

Ally MacPhail - Deputy Director of Organisational Strategy and Performance

About FOI

Social Security Scotland is committed to publishing responses to requests. The Scottish Government also publishes responses to requests. You can view the responses at http://www.gov.scot/foi-responses.

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