Social Security Scotland feedback statistics to 31 March 2024
This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018, until 31 March 2024.
Warning
This publication has been superseded by the latest feedback statistics publication covering up to financial year 2024-2025. Please refer to our latest statistics page to access the latest publication.
The publication pdf document was revised on 26 June 2024 to correct a minor issue on page 20 of the background note. All statistics relating to feedback received by Social Security Scotland remain unchanged.
