Social Security Scotland

Publications

12 November 2024

Social Security Scotland - Annual Client Panels Survey 2023

This report presents findings from the Annual Client Panels Survey 2023. The research was designed to gather insights from clients about aspects of their experience which (usually) happen after they receive a decision from Social Security Scotland, such as the experience of receiving recurring payments and reporting a change of circumstances.

Publications

12 November 2024

Carer Support Payment: high level statistics to 30 September 2024

Publications

12 November 2024

Social Security Scotland - Local Delivery Service Survey 2023

This report presents findings from a survey carried out in 2023 about Social Security Scotland’s Local Delivery service. The survey includes questions on the full journey clients experience when using the service, from booking an appointment, having the appointment through to follow up afterwards.

Publications

12 November 2024

Official Error Statistics: Official Error in Best Start Foods Payments between September 2023 and January 2024

Publications

12 November 2024

Young Carer Grant: high level statistics to 30 September 2024

Publications

12 November 2024

Child Disability Payment: high level statistics to 30 September 2024

Publications

4 November 2024

Audit and Assurance Committee - 20 August 2024