Client Survey: Disability Payments (October 2024 - March 2025)

This report presents the results from the Social Security Scotland Client Satisfaction Survey for Adult and Child Disability Payment. All Adult Disability Payment or Child Disability Payment applicants were invited to take part. This survey includes responses to the survey from 1 October 2024 to 31 March 2025.

The focus of this report is on people who applied for Adult or Child Disability Payment. The remaining Adult or Child Disability Payment case transfers will now be presented with other benefits’ case transfers in a standalone report.

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