Publications

The framework is a list of measures co-designed with people with lived experience of the social security system. The measures relate to the commitments set out in Our Charter. Every year we collect relevant and available information and data for the measures, put it into the framework and then publish the results. Last year’s framework contained data for 2021-22. You can find out more about the purpose of the framework and how it was made in the Social Security Scotland Charter Measurement Framework and the Charter Measurement Framework Co-Design report and summary.

Social Security Scotland - Annual Report Local Authority Breakdown - 2023 - 2024

This report presents findings from research carried out with Social Security Scotland clients, staff and partners in 2024. The research was designed to provide data for a range of measures in the 2023-24 Charter Measurement Framework. Alongside the Client Survey, it forms a key source of data on people’s experiences of Social Security Scotland. A summary version of the report is also available.

Audit and Assurance Committee - 20 August 2024

The need for provision of first-aid training directly supports compliance with the Health and Safety at Work etc. Act 1974, and requirements of the Health and Safety (First-Aid) Regulations 1981. This requires Social Security Scotland to ensure, so far as is reasonably practicable, the health, safety and welfare of our colleagues and others. Social Security Scotland must provide adequate and appropriate personnel (those with knowledge, ability, training and experience) to respond and administer first aid to our colleagues. This ensures those who need it can receive immediate attention if they are injured or taken ill at work, prior to medical assistance or further intervention. The aim of this assessment is to consider the impact of selecting a training provider, and arrangements surrounding delivery of first aid at work training in-house.