Publications

895 results

Publications

16 September 2024

Corporate Plan 2024-2027

Our Corporate Plan sets out what we will do to deliver on our responsibilities in the future. It shows how our service will look over the next three years and outlines the objectives we have set ourselves to get us there.

Publications

10 September 2024

Social Security Scotland – workforce information: June 2024

This Official Statistics publication presents quarterly data on the Social Security Scotland’s workforce.

Publications

10 September 2024

Transactions over £25k - July 2024

Publications

3 September 2024

Funeral Support Payment: high level statistics to 30 June 2024

This is the publication of Funeral Support Payment statistics. It covers payments made to 30 June 2024. It includes analysis of payments by client age, local authority, qualifying benefit, application method and month. It also includes breakdown of applications by outcome and month, channel and processing times.

Publications

27 August 2024

Scottish Child Payment: high level statistics to 30 June 2024

High level information on Scottish Child Payment, including statistics on the number of applications received and processed, payment, and the number of children actively benefitting from Scottish Child Payment.

Publications

27 August 2024

Best Start Grant and Best Start Foods: high level statistics to 30 June 2024

Information on applications and payments for Best Start Grant from 10 December 2018 to 30 June 2024 and Best Start Foods from 12 August 2019 to 30 June 2024.

Publications

27 August 2024

Telephony and Webchat management information - Statistics to March 2024

This is the first publication of the Telephony and Webchat Management Information covering up to 31 March 2024. It includes data relating to total calls handled, call handling times, call wait times, broken down by month, channel and wait time. It also includes number of webchats handled, webchat handling times, webchat wait times and webchat duration times, broken down by channel, month, wait times and duration times.

Publications

27 August 2024

Client Survey: Five Family Payments (December 2023 – March 2024)

This report presents the results from the Social Security Scotland Five Family Payment Client Survey for the period from December 2023 to March 2024.

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