Combined Shape Created with Sketch. !

Publications

676 results

Publications

7 November 2022

Social Security Scotland - Annual Report and Account 2021-2022

Our Annual Report and Accounts details our activities from 1 April 2021 to 31 March 2022. This reporting period saw rapid growth as we introduced several new benefits, including Child Disability Payment and Adult Disability Payment.

Publications

7 November 2022

Client Survey 2021-2022

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received. The latest publication includes responses from clients who interacted with Social Security Scotland between April 2021 and March 2022. The results are being used to measure how Social Security Scotland is performing and where it can improve. A summary version of the report is also available.

Publications

7 November 2022

Measuring Our Charter 2021/2022

Publications

7 November 2022

Charter Research 2021-22

This report presents findings from research carried out with Social Security Scotland clients, staff and partners in 2022. The research was designed to provide data for a range of measures in the 2021-22 Charter Measurement Framework. Alongside the Client Survey, it forms a key source of data on people’s experiences of Social Security Scotland. A summary version of the report is also available.

Publications

7 November 2022

Social Security Client Panels Members' Feedback Survey

This report presents findings from a Client Panels research project carried out in May 2022.

Publications

27 October 2022

Island Community Impact Assessment

Island Community Impact Assessment for the Place Project, this sets out how as a public body we considered the potential impact upon island communities.

Sign up to our newsletter

If you are an organisation or individual who works with people who may need information or support on any of our benefits, sign up to our stakeholder newsletter.

We'll never send you content you haven’t asked for and you can opt out at any time.

Please enter a valid email address

Read our privacy policy